If you're planning to set up an advanced call center, here’s a quick list of key technical requirements—and how we can assist you with them.
Account balance information on mobile screen and also plays via IVR
iTel Mobile Dialer is a SIP-based VoIP app that ensures crystal-clear voice calls over 3G/4G, EDGE, GPRS, and Wi-Fi, supporting codecs like G729, AMR, GSM, and G711, with seamless NAT traversal and both UDP and TCP transport
Softswitches offer a flexible and scalable platform for managing VoIP networks.
They can be more cost-effective than traditional hardware-based switches.
Softswitch allow for the integration of various VoIP services and features.
Planning to set up an advanced call center? Here's a quick checklist of technical needs we can help you with.
It's to distribute calls across all call centre agents. Basically used in outbound call centres.