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Vicidial is an open-source contact center solution that seamlessly integrates with VoIP technology to deliver scalable, cost-effective communication for businesses. It supports inbound and outbound calling, predictive dialing, and real-time monitoring.
Let agents manage calls, emails, and website chats all in one web-based interface.
VICIdial is a powerful communication solution trusted by organizations across various industries.
Softswitches offer a flexible and scalable platform for managing VoIP networks.
They can be more cost-effective than traditional hardware-based switches.
Softswitch allow for the integration of various VoIP services and features.
Our most popular VoIP softswitch is trusted by call centers worldwide for its reliability, scalability, and advanced features—perfect for powering high-performance communication systems.
Secure, Scalable, and Cost-Effective Voice Solutions for Global SIP Providers
Class 5 Softswitch with Multilevel Reseller Support for Retail & Wholesale VoIP, Call Shops, PBX
iTel Switch: All-in-One Multilevel Softswitch for Retail, Wholesale, Calling Cards & Call Shops
Yes, we offer comprehensive training along with detailed tutorial videos and documentation. While we usually conduct sessions online, onsite training is also available upon request—either at our offices or the customer's location.
Yes, we offer both rental and one-time installation options for your server. Each switch also comes with a complimentary firewall system for added security.
Yes, full branding is available—not just the logo, but the entire interface can be customized through the web backend. You can handle the changes yourself or have our design team do it for you.
The billing system is fully integrated into the VICIDial platform, offering real-time rating and a range of converged billing features. It utilizes an external database for data storage.
Yes, you can host our VICIDial on your server. We offer a one-time installation service that provides you with complete freedom for your VoIP solutions.
